Field report

Field report

"Asking for things that have already been sent in": how small roofers stop losing money on insurance jobs

Roofers say insurance jobs leak money in three places: the ACV policy nobody caught before the build, the supplement items you forgot, and the adjuster asking for things you already sent. One habit fixes all three. Here's the 10-minute version.

Field report

Your clients are pasting your advice into ChatGPT

Clients are sending lawyers "17 pages of AI drivel," and those chats may end up in discovery. Here's the 10-minute engagement-letter fix, the one AI plan worth paying for, and the cite-check habit that keeps you out of sanctions.

Field report

What's really slowing down small HVAC shops right now

Most small HVAC shops don't need more software. They need the quote follow-ups they already pay for switched on. Here's the 10-minute fix, our pick if you have nothing yet, and what to ignore.